Legal
JS Tech Installations Limited ("we", "us", "our") respects your privacy. This policy explains what personal data we collect through this website, why we collect it, the legal basis we rely on, who we share it with, how long we keep it and your rights under the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR).
JS Tech Installations Limited is the data controller for the personal data collected through this website. We are a private limited company registered in England and Wales, company number 17306254.
For any questions about this policy or your data, email [email protected] or call 07480 040450.
When you send an enquiry. Our enquiry and quote forms ask for your name, email address and a message, and optionally your company name and phone number. Along with your message we record which form you used, the page you sent it from and the date and time, so we know what you were looking at when you got in touch.
When you contact us directly. If you phone, email or message us on LinkedIn, we keep the details you give us in the same way as a form enquiry.
When you visit the website. Like every website, our hosting provider automatically receives technical information when pages load, such as your IP address, browser type, device type and the pages requested. We do not use this to identify you.
When you use a form. To block spam, our forms run a security check (Cloudflare Turnstile, explained below) that looks at technical signals from your browser and device.
We do not collect payment details through this website, and we do not knowingly collect any special category data. Please do not include sensitive personal information in your message.
| Purpose | Data used | Legal basis |
|---|---|---|
| Replying to your enquiry, preparing a quote and arranging a site survey | Enquiry details | Steps you have asked us to take before entering into a contract, and our legitimate interest in responding to enquiries |
| Keeping a record of enquiries and any work that follows | Enquiry details | Legitimate interests (running our business) and, where work goes ahead, performance of a contract and legal obligations such as keeping tax records |
| Delivering the website and keeping it secure | Technical data | Legitimate interests (operating a secure website) |
| Stopping spam and automated abuse of our forms | Turnstile security signals | Legitimate interests (protecting our website and inbox) |
| Showing LinkedIn posts on our News page | Data LinkedIn collects when its posts load | Your consent |
| Remembering your cookie choice on the News page | Your accept or reject choice, stored in your browser | Strictly necessary to respect your choice |
Where we rely on legitimate interests, we have considered that our use of your data is limited, expected and does not override your rights. You can object at any time (see Your rights).
We will not sell your data or share it with anyone for their own marketing. We will not add you to a mailing list unless you ask us to.
We use a small number of trusted service providers to run this website and receive your enquiries. Where they act as our data processors, they may only use your data on our instructions.
Cloudflare hosts this website (Cloudflare Pages) and runs the code that receives your form and passes it to our inbox. Cloudflare processes technical data such as IP addresses to serve the site and protect it from attacks. See cloudflare.com/privacypolicy.
Cloudflare Turnstile is the security check on our forms. It usually runs invisibly and only loads once you start using a form. It checks signals such as your IP address, browser and device to tell people apart from automated bots. Cloudflare states that these signals are strictly necessary for detecting and blocking bots, and are not used to identify, profile or target individuals. See Cloudflare's Turnstile privacy addendum.
Resend (resend.com) delivers your enquiry to our inbox by email. Resend processes the message in its EU (Ireland) region and keeps delivery records for a limited period. See resend.com/legal/privacy-policy.
Our business email provider stores the enquiry emails we receive and our replies to you.
Unsplash serves some of the background photos on this website. Its image servers receive your IP address and browser details in order to deliver the image. No cookies are set. See unsplash.com/privacy.
LinkedIn provides the posts shown on our News page, but only if you allow them to load (see Cookies). Links to our LinkedIn page elsewhere on the site are ordinary links and share nothing until you click them.
The fonts on this website are hosted on our own site, so no data is sent to font providers such as Google Fonts.
We may also share data with our professional advisers (such as our accountant), or where we are required to by law, for example in response to a lawful request from a court or regulator.
This website does not use analytics, advertising or tracking cookies, and it does not set any cookies of its own. Our hosting provider may set a strictly necessary security cookie to protect the site from automated attacks. This does not need your consent.
News page. Our News page shows posts from our LinkedIn page. When you open that page we ask whether you accept cookies. Nothing is loaded from LinkedIn unless you click "Accept", or click "Load LinkedIn posts" on a post, which loads them for that visit only. If you allow them, LinkedIn may set cookies and collect data about your visit under its own privacy policy and cookie policy.
Remembering your choice. We store your accept or reject choice in your browser's local storage for 6 months so we do not ask on every visit. It stays on your device and is not sent to us or anyone else.
Changing your mind. Use the "Cookie settings" link at the bottom of the News page at any time. You can also clear cookies already set by LinkedIn in your browser settings.
The Turnstile security check is automated. If it decides a submission looks like it comes from a bot, the form will not send. This has no other effect on you. If you have any trouble sending a form, call us on 07480 040450 or email [email protected] instead. We do not make any other automated decisions about you.
Some of our service providers, including Cloudflare, Resend, Unsplash and LinkedIn, are based outside the UK or have parent companies in the United States, so your data may be transferred or accessed outside the UK. Where this happens, we rely on appropriate safeguards such as the UK Extension to the EU-US Data Privacy Framework, the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses, so your data continues to receive an appropriate level of protection.
| Data | How long |
|---|---|
| Enquiries that do not lead to work | Up to 2 years from your last contact with us, then deleted |
| Enquiries that lead to work | For as long as needed for the job and any aftercare, and up to 6 years after it ends to meet tax and legal obligations |
| Resend delivery records | A limited period under Resend's own retention settings |
| Hosting and security logs | Short periods set by Cloudflare |
| Your News page cookie choice | 6 months in your browser, or until you clear it |
Under UK GDPR you have the right to:
To use any of these rights, email [email protected]. There is usually no charge. We may need to confirm your identity before acting on a request, and we will respond within one month.
If you are unhappy with how we have handled your personal data, please contact us first and we will try to put it right. You also have the right to complain to the UK's supervisory authority, the Information Commissioner's Office (ICO), at ico.org.uk/make-a-complaint or by calling 0303 123 1113.
This website is served over HTTPS with modern security headers. Enquiries are passed straight from the website to our inbox over encrypted connections and are not stored in a separate website database. Our forms are protected against spam and automated abuse. Access to enquiries is limited to the people at JS Tech Installations who need it to respond to you.
We may update this policy from time to time, for example if we add a new service to our website. The date at the top of this page shows when it was last updated.
Send a few details and we will come back to you quickly with honest advice and a clear quote.
